Florida Focused PSA on Windshield Repair Fraud

The National Insurance Crime Bureau (NICB) is the nation’s leading not-for-profit organization dedicated to fighting insurance fraud and vehicle theft.

We’ve been doing that for more than 100 years.

We’re asking your help by informing your audience about the significant increase in auto glass repair fraud in Florida.

The NICB is releasing two new public service announcements (PSAs) warning Floridians about auto glass fraud and abuse. These PSAs, available in English and Spanish for television and radio, are intended to raise awareness and help protect Florida consumers from falling victim to auto glass insurance scams.

Information compiled by the Florida Justice Reform Institute, using state databases, shows that auto glass abuse continues to be a major problem for Florida consumers, with more than 27,000 lawsuits filed in 2020.

These 30- and 60-second spots explain how “windshield bullies” and auto glass scams work and encourage consumers to contact the Florida Department of Financial Services if they believe they have been a target of fraud or abuse.

The NICB is urging consumers who have suffered a cracked or damaged windshield to contact their insurance company or agent prior to signing any repair agreements or other contractual documents with an auto glass repair vendor.

Brooke Kelley
Vice President, Communications
National Insurance Crime Bureau
847.544.7085
bkelley@nicb.org